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Learning Aim B - Lesson 1
Unit 7 - Supervise Food Service Operations
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Horeca
MBO
Studiejaar 2
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Lesson duration is:
120 min
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Unit 7 - Supervise Food Service Operations
Slide 1 - Slide
What did you learn in Learning Aim A?
Slide 2 - Slide
Learning aim A
Types of food service operations
Organisational practices and procedures;
- Meals service styles
- Service methods
- Staff organisation
- Events
- Customer needs
Slide 3 - Slide
Learning Aim B
Slide 4 - Slide
All organisations work differently!
Slide 5 - Slide
"A repeatable pattern in an organisation, which describes how something goes, is called a
workflow"
Slide 6 - Slide
Working in batches vs Continuous flow
Slide 7 - Slide
Activity
How is everything organised at your work placement company?
Make a workflow of
two guests that have dinner
From A to Z
30 min. - class discussion
Slide 8 - Slide
Liaison
Slide 9 - Slide
Slide 10 - Slide
Next week
Time to visit two contrasting food service operations
Observe and ask questions about how everything is organised and how they communicate/ share information (liaison)
with each other.
Slide 11 - Slide
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