week 20 of 21 Engels telefoneren

Welcome
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Slide 1: Slide
EngelsMBOStudiejaar 1

This lesson contains 32 slides, with interactive quizzes, text slides and 5 videos.

time-iconLesson duration is: 73 min

Items in this lesson

Welcome

Slide 1 - Slide

Finish the following sentences
I had a great weekend because............................
I didn't have a great weekend because...............

Slide 2 - Slide

Finish the sentences
These are the things I did last weekend: 1-....................
                                                                                2-.......................
These are the things I didn't do last weekend: 1-................
                                                                                      2-..............

Slide 3 - Slide

What are we going to do?
*Telephone calls
*What do you need?
*Numbers *Alphabet
*Practice
*Nu Engels book B

Slide 4 - Slide

Heb je op stage al eens een gesprek in het Engels gevoerd? Ja/nee? Waar ging dit over?

Slide 5 - Open question

Vind je het voeren van een Engels gesprek met een klant lastig? ja/nee Wat maakt het lastig voor je?

Slide 6 - Open question

Telephone calls
Wat moet je weten om te telefoneren in het Engels???????
*Overleg 3 minuten 
*Bedenk 3 dingen

Slide 7 - Slide

telephone calls
Wat moeten wij zoal weten ??
*standaard zinnen        *memo
*rustig spreken----- *getallen
* spellen alfabet
 *duidelijk spreken --------------------------*vriendelijk zijn

Slide 8 - Slide

Slide 9 - Video

Opening a call: 
Finish the sentence
1-Good............................
2-....................speaking
3-How............................?
Ending a call: Finish the sentence
       1-Do you..................?
             2-Thank you for...........?
 3-G.......................

Slide 10 - Slide

Standaard zinnen:
1-wachten =Hold the line, please
2-herhalen= Can you repeat that,please?
3-boodschap aannemen= Can I take a message?
4-Bellen over= I'm calling about....
5-Vraag= I have a question about......
6-Doorverbinden= put through
I will put you through to Mr......
7- terugbellen= call back
I will call you back

Slide 11 - Slide

1-Practice the numbers
2-Write down a number and..
John: 06-21535790
Mariam:06-5453518
Jarno:06-33456987
Julie:06-32558787
Mo:06-32546667
Dunia:06-74109903
Masha:0677889900

Slide 12 - Slide

Practice the letters
Spell your neighbour 5 cities and check if they are right. Take turns!


Slide 13 - Slide

to wait to speak to someone on the phone
A
put somebody through
B
voicemail
C
hold the line
D
ring

Slide 14 - Quiz

Doorverbinden
A
link you to
B
connect you with
C
send you to
D
put you through

Slide 15 - Quiz

Wat zeg je wanneer iemand in gesprek is?
A
I'm afraid the line's busy
B
I'm afraid the line's in conversation
C
I'm afraid the phone's busy
D
I'm afraid the line's calling

Slide 16 - Quiz

Which sentence is the tanslation of:
Blijf even aan de lijn
A
Stay on the line
B
Just hold the line a minute
C
Hold on the line
D
Stay a little on the line

Slide 17 - Quiz

De receptioniste zegt: Thank you, Miss Bell; Please hold the line, I will put you through. Wat is jouw respons?
A
Ok
B
Je zegt niets.
C
All right, thank you!
D
No music, please!

Slide 18 - Quiz

What is a memo?
A
letter
B
short message
C
email
D
post it note

Slide 19 - Quiz

Slide 20 - Video

Slide 21 - Video

Slide 22 - Video

NU Engels Book B
Make exercise 1 and 2 (page 27+28)

Slide 23 - Slide

How was your weekend?

Slide 24 - Mind map

QUESTIONS???
Vragen maken :

1-Do/does+ hele werkwoord

*Werk je in een winkel?=
 Do you work in a shop?
*Werkt hij in een garage?=
Does he work in a garage?

 

2-To be= am/are/is
(was/were)

Are you hungry?
Is she 18 years old?

3-Hulpwerkwoord(could,would may, can, must....enz.
*Kan ik U helpen?=
Can I help you?

Slide 25 - Slide

ontkenningen/negatives

Slide 26 - Slide

Slide 27 - Slide

Slide 28 - Video

Ontkenningen
DO:   I work in an office=> I ...........work in an office       
DOES:  He eats chocolate=> He...................chocolate   
HAVE/HAS: He has a nice car=> He................a nice car
Hulpwerkwoord(bv can,could, must, may, will,...)           
I can drive a car=>I.................drive a car

Slide 29 - Slide

Slide 30 - Slide

Nu Engels Book B
Make exercise 3 in your book.
Make the extra grammar online in 9.1(start up online NU)

Slide 31 - Slide

Make a telephone conversation
1-Make: exercise 5 page 30 book B
*work together with another student
2-Make: exam exercise page 30(speech cards)
*work together with another student 
       *student A:page 30   *student B page 172

Slide 32 - Slide