Assignment:
Leaflet Assistance & compensation
Answer the following 6 questions using the Assistance & Compensation folder:
1. What is the first step an airline takes if a flight is overbooked according to the Denied Boarding Conditions?
2. What does a passenger who is willing to give up his/her seat receive?
3. When is a passenger not entitled to assistance & compensation in the event of a 'denied boarding'?
4. What does the 'denied boarding assistance' consist of?
5. What does the 'denied boarding compensation' consist of?
6.How much is the difference in euros between the cash compensation and a non-refundable transportation credit voucher for a flight from AMS to BKK?