Periode 2: Les 1 t/m 7

Vertaal: aansprakelijkheid p230

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Slide 1: Open question

EngelsMBOStudiejaar 1

This lesson contains 22 slides, with interactive quizzes and text slides.

Lesson duration is: 60 min

Items in this lesson

Vertaal: aansprakelijkheid p230

Slide 1 - Open question

Vertaal: aanmaning p230

Slide 2 - Open question

Vertaal: reduce, mark down p231

Slide 3 - Open question

Vertaal: considerable, substantial p231

Slide 4 - Open question

Vertaal: annulering p232

Slide 5 - Open question

Vertaal: het openstaande bedrag p 232

Slide 6 - Open question

Vertaal: belasting heffen op p 233

Slide 7 - Open question

Vertaal: occupation p 233

Slide 8 - Open question

Periode 2:

Week 1: Customer acquisition/information exchange

Start spelling en grammatica toets A2

Klaar?
Maken gespreksopdracht Teams en/of taalblokken: Beroepsgerichte modules B1:
Customer acquisition : Introduction
Volgende week: gespreksopdracht ingeleverd op Teams en introduction opdrachten op Taalblokken af.

Einde van deze periode; Week 8 (22 t/m 26 jan) Woordenlijst toets: Pagina 230 t/m 233
Alle opdrachten af van de studiewijzer

Slide 9 - Slide

Periode 2:

Taalblokken.nl: Beroeps

gerichte

modules B1: Customer

Acquisition:

Introduction
Taalblokken.nl: Language situation 1

determining target audience

Teams: opdracht week 2 information exchange
Teams: opdracht week 3; giving instruction (gesprekje uitschrijven)
Teams: opdracht week 4; telephone conversation (voorleesopdracht)
Woordenlijst: Engels-.Nederlands,

Nederlands-Engels: pagina 230 tm 233

Slide 10 - Slide

Periode 2:

Week 2

Introduction of a personal consultation

First, think of a product or service you would like to ask advice about. You will make a telephone call to the adviser. Then prepare the introduction of your conversation. Your conversation should be brief, but it should at least contain the elements on the right.

You don't have to discuss the advice itself, just practise the start of the conversation with each other. Once you're finished, switch roles.

-Greet the adviser;

- Introduce yourself and/or your company;

- Ask if now is a good time to call;

- Explain the subject you are calling about;

- Ask for advice.

The adviser is the first one to speak, by answering the phone. As the adviser, you should:

- Introduce yourself and/or your company;

- Greet the caller;

- Answer the caller's question about the time to call;

- Let the caller know you understand what s/he is calling about.

- Ask the caller how you can help.

Finally, pair up with a classmate and have your conversation.

Make sure you speak slowly and loud enough.

Slide 11 - Slide

Week 3: Giving instructions

When you give instructions in a conversation, you explain to someone how they should do something.

Some examples:

You explain to a colleague how to fix a computer problem.

You explain to a customer how to use a product they bought.

You explain to a trainee how the time registration system works.

You explain to a student how they can register for a course.

When you give instructions, the conversation has the following organisation. (Of course, the word 'colleague' below can be replaced by 'customer', 'client', 'trainee', etc.).

Introduction: The instructor determines what their colleague already knows.

Body: The instructor briefly explains what their colleague should do, and why. The instructor gives clear, step-by-step instructions. The instructor describes and demonstrates each step, making sure their colleague is able to see everything clearly. The instructor checks if everything is clear and recaps the steps.

The colleague executes the instructions, identifying each step. The colleague asks questions if anything is unclear. The instructor gives help, if necessary.

The instructor gives feedback and gives additional instructions. The instructor shows appreciation for their colleague's efforts.

Conclusion: The instructor checks if everything is clear. The colleague says how they thought it went. The colleague asks for further explanation, if necessary.

Slide 12 - Slide

Give an instruction for a domestic appliance at your home

Use the information on the previous slide, step by step.

Also explain what you have learned about giving instruction this lesson in at least 50 words.

Hand the assignments in via Teams.

Slide 13 - Slide

Week 4 : Telephone conversations

Maken voorleesopdracht in Teams + woordjes leren!