LJ3 Writing practice (part 4)

• Engels
• MBO
• Studiejaar 3

Common writing mistakes

Lesson goals

• Practice writing 
• Extra assignment: Practice punctuations (check your inbox) 

Common mistakes in emails

They come in many forms, and most of them are just due to lack of spell checking or proofreading. 

It can also be due to informal language.

Common mistakes in emails

They come in many forms, and most of them are just due to lack of spell checking or proofreading. 

It can also be due to informal language.

What are common mistakes in emails and letters?

What is the purpose of a complaint letter?

1. To put the problem on record with the company and help preserve any evidence you may have.
2. To put your complaint on record with the company and help preserve any legal rights you may have

Complaint email or letter 

Complaint email or letter 

The purpose:

To put your complaint on record with the company and help preserve any legal rights you may have.

Typical email/letter mistakes

• I'm writing regarding to our appointment next week. 
• I'm writing regarding to our appointment next week. 
• I'm writing regarding our appointment next week. 
• I'm writing with regard to our appointment next week. 

Typical email/letter mistakes

I look forward to hear from you

I'm looking forward to meet you next week.

I look forward to hearing from you. 

I'm looking forward to meeting you next week.

Email/letter fun facts

The most common sentence to mention you have enclosed any necessary or essential documents in your email or letter is typically: 

• I've enclosed the document we discussed (or I discussed) on the phone (or in previous conversation).

However,

You only say enclosed for letters and attached for emails

• I've attached the document we discussed (or I discussed) on the phone (or in previous conversation.

Write a letter of complaint to Pathe's customer service

1. Dear Mr. Pathe,
2. Dear Mrs. Pathe,
3. Dear Sir/Madam,
4. Hello Pathe,

Formal letters:
which letter is not formal?

1. A letter of confirmation
2. A letter of enquiry
3. A letter of complaint
4. A personal letter

Write a letter of complaint to Ikea's customer service

1. Dear Mr. Ikea,
2. Dear Mrs. Ikea,
3. Dear Sir/Madam,
4. Hello Ikea,

If you are writing a complaint letter to the local authorities, what is the best way to end the letter?

1. Hope all is well.
2. I look forward to hearing from you soon.
3. Send some around here or else.
4. All the above.

A complaint letter is an example of?

1. Formal writing
2. Informal writing

Writing practice 

You have just finished a three-week study and work programme in an English-speaking country. You studied English language in the mornings and worked for a local company in the afternoons. The programme organiser has asked you to write a report about your experience. In your report, you should evaluate the programme, explaining which part of the programme was more useful, and suggest changes you would recommend for next year’s programme.

 

Write your report in 320 – 360 words in an appropriate 

You have just finished a three-week study and work programme in an English-speaking country. You studied English language in the mornings and worked for a local company in the afternoons. The programme organiser has asked you to write a report about your experience. In your report, you should evaluate the programme, explaining which part of the programme was more useful, and suggest changes you would recommend for next year’s programme.

Write your report in 320 – 360 words in an appropriate

Punctuation practice 

All of you will receive a folder with punctuation practices that you need to complete.

The following practice will focus on the use of:

• Comma and period/full-stop
• Apostrophe
• Colon
• Semi-colon

If you cannot complete, this will be homework and or extra assignment!

Let's practice our writing

In the next following slide, you're going to get writing tasks that you need to complete within the time limit. 

During that time limit you must remember to proof read your work and check your spelling.

You have just got a new computer game. You decide to tell your Australian friend, Pat about it.


Write a complaint email to the costumer service of Playstation because of a terrible experience with one of their games. In your email:
● Give the name of the game and explain the problem.
● Tell costumer service how much it cost and how long you've had the game before it broke.
● Elaborate what you think about it and that you will provide pictures as evidence.

Write your email in about 100 words.

What kind of letter is this?

1. A reminder
2. An apology
3. An offer
4. A letter dealing with the complaint