Basic English lesson 5: Customer loyalty

• Engels
• MBO
• Studiejaar 1

Basic English lesson 5

To start

Write down a receipt in English for at least 5 products.

datum + tijd

adres + internationaal telefoonnummer

aantal + producten + prijs

totaal

bonusvoordeel / spaaractie

BTW

betaalwijze

Think: for yourself.

Pair: Put Ss in pairs or small groups to discuss the questions.

Share: When they have finished, ask a few Ss to share their answers with the class.

Our goal today

Listen ...

Read ...

Speak ...

... about customer loyalty.

Write about a statement.

https://englishconnect.pearson.com/lesson/view/4520131313008640/next/~courses~4654867108855808~next~~courses~list?display=grid

Speaking

Think

On the next slide you will see a picture.

You have 25 seconds to prepare. Think about words you can use to describe the picture.

Talk

Describe the picture in 25 seconds.

Speaking

Think

25 seconds

Talk

25 seconds

Words to remember:

apron

customer

coffee mug

brick wall

calculator

Worksheet

Conversation

[1.42]

https://www.oxfordonlineenglish.com/shopping-refund

Homework

Teams task PE1.4

To finish

Please get ready to finish this lesson together.

Writing

Every store should be open 24/7. 

Do you agree with this statement? Why? Why not?

Think: for yourself.

Pair: Put Ss in pairs or small groups to discuss the questions.

Share: When they have finished, ask a few Ss to share their answers with the class.