Exploring Hospitality and Catering Provision

Exploring Hospitality and Catering Provision

Learning Objective

Understand the different types of hospitality and catering provision, service types, and standards.

What do you already know about hospitality and catering provision?

Types of Commercial Provision

Commercial provision includes residential (B&B, hotels, etc.) and non-residential (cafes, restaurants, etc.) types of services.

Types of Non-Commercial Provision

Non-commercial provision includes residential (armed forces, hospitals, etc.) and non-residential (canteens, schools, etc.) services.

Types of Food Service

Food service can be table service, counter service, personal service, or residential service.

Types of Residential Service

Residential service includes different types of rooms, refreshments, conference and function facilities, and leisure facilities.

Importance of Standards and Ratings

Standards and ratings include hotel and guest house ratings, restaurant standards, and awards like the AA Rosette Award and Michelin stars.

Interactive Activity

Group discussion: Students discuss the importance of maintaining high standards in hospitality and catering provision.

Case Studies

Analyze case studies of successful hospitality and catering establishments to understand the practical application of standards and ratings.

Quiz Time

Interactive quiz to test understanding of the different types of hospitality and catering provision.

Group Presentations

In groups, present findings on the importance of maintaining high standards in hospitality and catering provision.

Review of Learning Objective

Recap the different types of hospitality and catering provision, service types, and the importance of maintaining high standards.

Q&A Session

Open the floor for questions and answers to clarify any remaining doubts or uncertainties.

Homework Assignment

Research and identify a hospitality or catering establishment and discuss its standards and ratings.

Interactive Discussion

Explore the impact of online reviews and customer feedback on the reputation of hospitality and catering establishments.

Role-Play Activity

Conduct a role-play scenario of a hospitality service interaction to understand the practical application of service types.

Guest Speaker Visit

Invite a guest speaker from the hospitality industry to share insights and experiences with the students.

Field Trip

Visit a local hospitality or catering establishment to observe standards and service types in action.

Video Presentation

Screen a documentary or video presentation showcasing different types of hospitality and catering provision.

Review and Reflection

Reflect on the key takeaways from the lesson and how it relates to real-world hospitality and catering provision.

Assessment

Complete an assessment to gauge understanding and retention of the lesson's content.

Conclusion

Summarize the main points and provide closing remarks, encouraging further exploration of the hospitality and catering industry.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.