Case 5 Stuck in the Elevator

Case (phone)
Stuck in an Elevator
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Slide 1: Diapositive
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Case (phone)
Stuck in an Elevator

Slide 1 - Diapositive

Take a look at the words on the board and translate them
company
appointment
visitor's pass
security guard
unfortunately
colleague
department
waiting room
visible
keys
a note
reserved
parking spot
building
elevator
to be stuck in
technical service
mechanic
director
to connect
secretary
straight ahaed
corridor
to call

Slide 2 - Diapositive

Go to Lesson Up and insert the code to log in.

Slide 3 - Diapositive

Visitor
A
Bezoek
B
Bezoeker
C
Bezoeken
D
Zoeken

Slide 4 - Quiz

Appointment
A
Afspraak
B
Advies
C
Handtekening
D
Hopelijk

Slide 5 - Quiz

appointment
A
a
B
an

Slide 6 - Quiz

What is a common way to introduce yourself on the phone?
A
Yo, Sarah speaking.
B
Sarah here.
C
Hey, it's me, Sarah.
D
Hello, this is Sarah Smith speaking.

Slide 7 - Quiz

Pronouns:
What is your name? And can you spell _____
A
you
B
it
C
her
D
me

Slide 8 - Quiz


Wat is jouw voornaam?
A
What is you're name?
B
What is your first name?
C
What is your name?
D
Wat is your name?

Slide 9 - Quiz

Translate: "Wat is jouw achternaam?"
A
What's your surname?
B
What is your backname?
C
What is your second name?
D
What is your surname?

Slide 10 - Quiz

How can you politely ask the reason for the call?
A
Why are you calling?
B
Tell me why you're calling.
C
What do you want?
D
May I ask the purpose of your call?

Slide 11 - Quiz

What is a polite way to ask to speak to someone on the phone?
A
Is Mr. Smith there?
B
I want to talk to Mr. Smith.
C
Get Mr. Smith on the phone.
D
May I speak to Mr. Smith, please?

Slide 12 - Quiz

Zou je dat kunnen herhalen, alsjeblieft?
A
Can you speak slower please?
B
Could you repeat that please?
C
Pardon me?
D
I don't understand what you're saying

Slide 13 - Quiz

Wanneer iemand in paniek is, zeg je:

A
What is your name?
B
How old are you?
C
I need you to calm down
D
Where are you?

Slide 14 - Quiz

Watch the short video:
https://www.youtube.com/shorts/7TOPHdnzAYc



What do you think?
How is this person feeling?

Slide 15 - Diapositive

Describe your actions.
Think about the information you need from the person.
What do you have to do in this case?

Slide 16 - Diapositive

The needed info

Slide 17 - Carte mentale

Your actions

Slide 18 - Carte mentale

Role palying.
Stuck in the elevator.

You are a security guard, who works for PEC BV. You work behind a reception desk during the opening hours in the cental hall.

Slide 19 - Diapositive

Slide 20 - Diapositive