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Building Strong Foundations
DfI Skill Academy
Day
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ConstructionHigher Education (non-degree)

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Building Strong Foundations
DfI Skill Academy
Day

Slide 1 - Diapositive

Aims

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Aims
  • Identify causes of conflict at work
  • Describe the stages in the development of conflict
  • Explain the effects of conflict on individual and team performance at work
  • Explain any recognised technique a manager could use to minimise and resolve conflict in the workplace
  • Describe how a manager could promote a positive atmosphere in order to minimise the adverse effects of conflict




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