Week 3 SO + Letter of Complaint

• Engels
• Middelbare school
• havo, vwo
• Leerjaar 5

Welcome to class!

You have 5 minutes to review Follow 59-64

Today

• You know vocabulary about Business, Financial Matters, Quantity.
• You are familiar with coherence and linking devices.
• You are able to recognise to point out mistakes in formal letters.

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Coherence and linking devices

Brievenboekje, page 14

Can you think of some linking words?

Why do we use them?

Coherence and linking devices

Contrasting ideas

• He was feeling bad. He went to school, however, and tried to concentrate.
• ‘It must have been terrible.’ ‘On the contrary, I enjoyed every minute.’

Adding information

• He said he had not discussed the matter with her. Furthermore, he had not even contacted her.
• They sell books as well as newspapers.

Pick a linking device to give results (page 15) and write a sentence.

Pick a linking device to give examples (page 15) and write a sentence.

What is the word for the noun 'camping' in English?

I'm writing you to ____ about a bad experience we had at your camp site.

I'm writing you because I have a ____ about an experience we had at your camp site.

complaint

complain

folder

brochure

flyer

When you start a letter with 'Dear Sir/Madam', you end it with:

1. Yours sincerely,
2. Yours faithfully,

Rewrite the sentence correctly:

'I hope you will take this complaints into consideration.'

Between each paragraph belongs a ____ ____ .

Name one thing that you take away from this class.

Ask one question you still have about this class.

Homework

• Hand in version 2.0 of your letter of complaint.
• Add linking devices.