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les g3- a1/b1/c1 6 januari
English
Welcome G3-A1/B1/C1!
Get your workbook ready.
Go to LessonUp.app en fill in the code (preferably on your laptop).
Turn your camera on, please :)
And microphone off.
We will start at 12:30
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Slide 1:
Diapositive
Engels
MBO
Studiejaar 1
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English
Welcome G3-A1/B1/C1!
Get your workbook ready.
Go to LessonUp.app en fill in the code (preferably on your laptop).
Turn your camera on, please :)
And microphone off.
We will start at 12:30
Slide 1 - Diapositive
Today
Intro (5 min)
Listening/watching: How to welcome guests (10 min)
Uitleg kloktijden (10 min)
Zelfstandig werken (20 min)
Bespreken opdracht (5 min)
Feedback (5 min)
Slide 2 - Diapositive
At the end....
You know which steps are necessary make a guest feel welcome in your restaurant.
You can tell the time in English.
Slide 3 - Diapositive
Slide 4 - Vidéo
What went wrong here?
Slide 5 - Diapositive
Watch the video: greeting and seating
After the video we will do an exercise about the video, so make sure you pay attention :)
Slide 6 - Diapositive
0
Slide 7 - Vidéo
Steps
Rules
1. Notice their presence
2. Greet the guests
3. Ask for reservation
4. Lead the guests to their table
5. Help the guests sit
6. Ask for service
Ask for last name
Pull the chair so guest can sit
Within 30 seconds of arrival
Ask guests if they want to drink/a la carte/buffet
Use a sincere and friendly tone
Walk ahead on a pace guests can follow
Slide 8 - Question de remorquage
Can you name another important step for making a guest feel welcome? And why do you think this is important?
Slide 9 - Question ouverte
Lees de dialoog en sleep de afbeelding met de juiste tijd naar de tekst.
Waiter: Did you make a reservation?
Guest: Yes, on the name Jansen.
Waiter: Oh, I don't see it. For what time did you make your reservation?
Guest:
Twenty past seven
, sir.
Waiter: Ah, now I see it. Walk this way, please.
Slide 10 - Question de remorquage
Lees de dialoog en sleep de juiste tijd naar de tekst. Let hierbij op p.m.!
Waiter: Goodafternoon, bistro and hotel Starlight, this is Amber speaking.
Guest: Goodafternoon, your speaking with Bob van Dalen. I think I left my umbrella at your restaurant yesterday.
Waiter: Hmm, I don't think we found an umbrella. At what time did you leave, sir?
Guest: At
a quarter to 12 p.m.
Waiter: A moment, please sir. I will ask a collegue.
De gast vertrok om 12.15 in de middag.
De gast vertrok om 11.45 in de ochtend.
De gast vertrok om 23.45 in de avond.
Slide 11 - Question de remorquage
Telling the time
Slide 12 - Diapositive
Telling the time
dddd
a.m = ochtend tot 12 uur 's middags
p.m. = middag/avond tot 12 uur 's nachts.
Slide 13 - Diapositive
Oefenen met kloktijden (20 min)
Go to page 36, 37
Do exercise 2.06
Maak zelf 3 dialogen met de informatie die je krijgt in opdracht 2.06
Do you need help? Look at the dialogue on page 28
Ben je klaar? Ga dan door met 2.07
Slide 14 - Diapositive
At the end....
You know which steps are necessary make a guest feel welcome in your restaurant.
You can tell the time in English.
Slide 15 - Diapositive
Wat vond je van deze les?
Wat kon er beter/anders?
Slide 16 - Carte mentale
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