M1.2 - Lesweek 2

• Luchtvaartdienstverlening
• MBO
• Studiejaar 1

                                  week 2

                                                                                                                                  Module 1.2

Today's lessons

Homework assignment

Theme 2 | Travel documents

Role play / Create assignments

Opdracht: vertaal stappenplan in Engels

Points of attention translation step-by-step plan

Theme 2

Traveldocuments

Modulereader pg. 11-15 en 26-29
H. 2.1, 2.2, 2.3 en 2.6 

Which travel documents do you know?

Looking back at M1.1 Self Service Check 

Trip summary an receipt, ticket itinerary or booking confirmation

Electronic ticket (ETKT);

Boarding pass

M1.2 theme 2 | Travel documents

2.2 Booking confirmations [Pag 12]

2.3 E-ticket [Pag 12]

2.6 Looking up admission requirements[ pag 26]

GOAL: information in a correct way

  reading comprehension (interpreting)

Assignment 1: PGSA and checking the booking confirmation

In book LVD K2, complete Assignment 4.04 on p. 91-93

Submit the finalised assignment in the digital homework environment

of LVD K2.

Checking valid travel documents is important because passengers may be refused entry to the country of destination and the airline may be fined for this.

The KMAR is involved in the event of fraud or forgeries.

Based on information....

on a reservation receipt, ETKT or boarding pass you refer the passenger to a next

 handling area;

on a reservation receipt or ETKT you can provide the passenger with certain information

 (e.g. how much baggage a passenger is allowed to carry);

From entry requirements of a country you know which travel documents a passenger must 

 have;

of entry requirements of a country you can decide whether a passenger is allowed to travel to the destination.

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Abbreviation Full name Explanation

 

MR:                Mister Title for a man

MISS:        Miss Unmarried woman

MRS:        Misses Married woma

CHD :    Child Age 2 up to 11 years

INF:        Infant Age 0 up to 2 years

Search admission requirements

Admission requirements are determined by the government;

Admission requirements may be due to political tensions, tightened

  Safety measures or health reasons differ per day

  As a PGSA you can look up the latest and correct information;

As a PGSA, you know how to understand and access the information in a correct way.

  

(pag. 26-29 )

Travel documents for passengers are:

Reservation receipt/ticket

Passport/identity card

Visa/transit visa

Health declaration

TIMATIC / TIM = IATA Travelcentre;

Information source for the current provisions regarding the correct travel documents for a specific destination.

Via Timatic (Travel Information Manual Automatic);

Timatic is part of the check-in system Altea (grade 3).

Via TravelDoc;

TravelDoc is part of the iPort check-in system (year 2).

In year 1 we work with plasticized information from TravelDoc.

Entry requirements for a DUTCH passenger to

 Portugal according to TravelDoc in iPort

Entry requirements for a DUTCH passenger to

     United Kingdom according to TravelDoc in iPort

Passenger search for entry requirements

• Passengers can also check the entry requirements of a destination prior to the trip
  
•   visit;
• According to the travel conditions, a passenger is even obliged to check which
•   travel documents a country requests;
• The passenger is responsible for having the travel documents in order and not the
•   Airline;
• If it turns out that the travel documents are not in order, the passenger cannot travel;
• Often via the airline's website, the passenger can look up which travel documents
•   he needs.

(Pag. 26-29 modulereader)

klm.traveldoc.aero

What happens if PGSA checks in a passenger without the correct travel documents and they travel to the destination?

Roleplay 2 | looking up admission requiremensts

Principles during role play

A passenger with a Dutch passport travels to a

 destination;

The admission requirements according to TravelDoc are in iPort

  plasticized at the check-in desk;

In year 2 you will work 'live' with TravelDoc in iPort.

Check:

Passenger name

Passport name must match

The names on boarding cards and Tickets :

Ilse de Lange……………………passengername: DELANGE/ILSEMRS

Virgil van Dijk…………………..passengername: VANDIJK/VMR

Assignments book LVD K2

•  4.04
• 4.08
•  2.19
•  4.27