Lesson 12 - 5.5

• Engels
• MBO
• Studiejaar 4

A performance review summary 

chapter 5.5

Today 

learning objectives 

• The students can write a short performance review summary regarding the given case.
  
• The students can understand feedback about what a person is doing well and what they need to improve on in their job performance.
  

-> exercises 1, 2 A and B

Quickly read the summary (exercise 1), is the writer more positive or more critical?

A performance review summary

(Samenvatting van de prestatiebeoordeling)

Review of an employee's work for his job.

Can be done to keep a check on the work of the employees.

 Is written by the employer. 

What information would you expect to see in a performance review summary?

productivity 

learning ability

engagement

quality

time management

categories that can be added into the summary:

Now over to you

exercise 1 

fill in the gap

adapt	give	recognise
earn	keep	support
delegate	manage	take
demonstrate	meet

Any unfamiliar words?

demonstrate 

give

delegate

ensure

recognise

support

meet

manage

take

adapt

earn

keep

1

2

3

4

5

6

11

10

9

8

7

12

exercise 2 A + B,

but first...

constructive criticism and positive comments

Constructive criticism

 

• Feedback with the intention of improvement
  

The feedback is delivered with empathy.

Specific suggestions for positive change are offered.

constructive criticism examples

Positive comments

• Positive feedback 

Acknowledging employees for their good work, their strength, accomplishments and talent.

positive comment examples

I have heard many compliments regarding your work and I would like to do the same, however I noticed that you tend to remain silent most of the time during your team meetings. -> followed by advice

1. constructive criticism
2. positive comments

I am pleased with the work that you have handed in lately.

1. constructive criticism
2. positive comment

Functional language

2 A and B

Type in your answers for exercise 2 A
1)...
2)...

This can easily be resolved with more targeted training

1. constructive criticism
2. positive comment

Your work indicates a good knowledge of....

1. constructive criticism
2. positive comment

This can sometimes lead to delays.

1. constructive criticism
2. positive comment

You have empowered staff with authority.

1. constructive criticism
2. positive comment

Unfortunately, the results indicate that goals were not always reached

1. constructive criticism
2. positive comment

Sarah works for a company that provides services. Lately she isn't performing as well as she usually does. She doesn't give enough attention towards new customers. She doesn't communicate properly with costumers. However she did manage to hand in the work she had to do before the deadline, and the company reached their target goal for this month due to her input. 

Write a short performance review summary regarding the case.

- Contains 2 constructive criticism points and 2 positive comments
- At least 50 words

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