12 march 2013 mrs o'connell 86 colston street bristol uk bs1 5bb dear mrs o 'conell in reply to your enquiry of 9 march we are sending you a brochure about paying with foreign currency in our stores in this brochure you will also find detaild information about tax refunds when you buy in holland if you need any further information do not hesitate to contact us our phonenumber can be found on the brochure yours sencerely prolite maarten van vessem assistent manager encl brochure