4.3 Communication skills

• Engels
• MBO
• Studiejaar 1

Managing a conversation

In a global market it's important to understand the differences between people. These differences can be, age, gender, culture, position in the organisation and so on.........

for example

Japanese people are extremely polite. In Germany they are formal an also rather punctual. People from the Netherlands, believe it or not, are often considered quite rude. 

Have you ever experienced a difficult situation because you were not sure how to adress a person?

polite

Germany

rude

Brasil

Japan

formal

the Netherlands

chaotic

Video 4.3.1. MyEnglishLab

In this video, Beata and Alex are talking about Beata's buisiness trip to Brasil. She is going to meet Mateo......

https:

Quizzzz.....

After seeing the video, answer the next four questions. You have 10 seconds fot each question!

How many times did Beata visit Brasil?

1. 0
2. 1
3. 2
4. 3

How many times did Alex visit Brasil?

1. 0
2. 1
3. 2
4. 3

How does Beata feel about her trip?

1. confident
2. excited
3. indifferent
4. worried

Alex advices Beata to 'go with the flow'. So he tells her.....

1. to be well prepared
2. to stay calm
3. to stick to the subject
4. to be very polite

What is de name of the device that Beata is going to talk about?

1. Diabmeter
2. Diabolo
3. Diabsensor
4. Prehansensor

Where did Beata's father study music?

1. London
2. Doetinchem
3. Paris
4. Warsaw

The tall building in the middle of the center is named:

1. The tall tower
2. The big building
3. the Palace
4. the Trump tower

Wat vond jij de beste aanpak in dit geval?

1. Go with the flow
2. Huilend weglopen
3. Kwaad worden
4. Voet bij stuk houden