Periode 1- Week 4

• Engels
• MBO
• Studiejaar 1

English

To Do:

• Recap Unit 1.2 Careers Advice
• English connect: Unit 1.3
• Pearson MyEnglishLab

Pearson: MyEnglishLab

Class: 24MCSA

Code: MH3T-NKER

Class: 24MCSB

Code: EWTJ-FWAF

Recap Unit 1.2

Unit 1.3 

At the end of this lesson you know how to build rapport at first meetings and you can use a range of appropriate questions.

Business Partner -Lead in

A)  Read the definition of building rapport. Discuss how you can build rapport with someone you meet for the first time.

Building rapport is about developing a shared understanding with another person or group of people that facilitates and improves communication.

B) In small groups, think of two examples of spoken and non-verbal (body language) techniques for building rapport with new colleagues or students in your class.

Business Partner - Listening

Exercise 2

Watch the video as Daniel and Alex prepare for the graduate trainees' induction meeting and answer the questions.

1) How does Daniel describe Beata?

2) What is Jessica looking for in an employee?

3) What do we learn about Alex?

4) What does Alex do to try to build rapport with Beata?

Business Partner - Listening

Exercise 3

A) In small groups, discuss which is the best approach (Option A or B) for Beata to take as she meets members of the team for the first time. As a class, decide which video to watch first.

Option A – Beata tries to build rapport by listening to her new colleagues.

Option B – Beata tries to build rapport by demonstrating her knowledge of the product and the company.

B) Watch the videos in the sequence the class has decided and answer the same questions for each video.

Exercise 4

What you have learnt from the two options about building rapport?

Business Partner - Listening

Exercise 5

Watch the Conclusions section of the video and compare what the speaker says with your answers from Exercise 4. Note down the main learning points about building rapport.

Business Partner-Exercises

• English connect: Exercise 7A/7B/7C- Exercise 9A/9B

•  MyEnglishLab: Vocabulary- Grammar- Reading- Functional Language