Recruitment and Selection in Travel and Tourism

• Travel & Tourism
• Further Education (Key Stage 5)

Recruitment and Selection in Travel and Tourism

Learning Objective

Understand the process of staff recruitment and selection in travel and tourism organizations.

What do you already know about recruitment and selection processes?

Introduction to Staff Recruitment

Recruitment is the process of finding and attracting potential candidates for employment within an organization.

Factors Influencing Recruitment

Various factors such as labor market conditions, organizational culture, and job requirements influence the recruitment process.

Methods of Staff Selection

Selection involves choosing the most suitable candidate from the pool of applicants through interviews, assessments, and reference checks.

Recruitment and Selection Process in Tourism

In the tourism industry, organizations often prioritize candidates with relevant experience, customer service skills, and cultural awareness.

Case Study: Staff Recruitment at a Travel Agency

Present a real-world case study of a travel agency's recruitment process, highlighting the steps and criteria involved.

Challenges in Recruitment and Selection

Challenges may include high turnover rates, finding candidates with specific language skills, and adapting to seasonal demand.

Role-Play: Mock Interview

Conduct a role-play activity where students take on the roles of interviewers and candidates to simulate the selection process.

Ethical Considerations in Staff Recruitment

Ethical considerations involve fair treatment of candidates, avoiding discrimination, and maintaining confidentiality.

Conclusion and Recap

Summarize the key points about staff recruitment and selection in the travel and tourism industry.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.