Understanding Business Stakeholders

Understanding Business Stakeholders

Learning Objectives

• Identify different types of stakeholders involved in a business
• Understand the roles and responsibilities of each stakeholder
• Understand the difference between internal and external customers
  

What do you already know about stakeholders in a business?

What do you believe is most important for a supplier?

Reliable on quality

Reliable on having enough stock

InTime delivery

Compliance with local laws

Equal opportunities as competitor

Cheap prices

Flexible or payments/credit

Slide 1: Suppliers in Business

• Description
• Impact on your organizations
• 
  

Slide 2: Role of Lenders in a Business

• Lenders lend money or services to the business
• Examples: business loans, mortgages

Slide 3: Understanding Competitors

• Competitors are entities in competition with the business
• Knowledge of competitors is crucial for business success

Slide 4: Trade Receivables and Payables

• Trade receivables are debtors or those who owe money to the business
• Trade payables are creditors or those to whom the business owes money

Slide 5: Concept of Internal and External Customers

• Customers purchase or enquire about a product or service from the business
• Internal customers are directly related to the business
• External customers bring revenue into the business

Slide 6: Summary - Business Stakeholders

• Suppliers: Entities that provide raw materials to the business
• Lenders: Stakeholders who lend money or services to the business
• Competitors: Entities in competition with the business
• Trade receivables: The debtors or those who owe money to the business
• Trade payables: The creditors or those to whom the business owes money
• Customers: Entities that purchase or enquire about a product or service from the business, classified as internal and external

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.