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OAB - phone conversation - Leef je uit
What do you say when you are calling someone after they pick up the phone?
A
Good morning, this is [name] speaking.
B
Good morning, you speak with [name].
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Slide 1:
Quiz
Engels
MBO
Studiejaar 1
This lesson contains
12 slides
, with
interactive quizzes
,
text slides
and
1 video
.
Lesson duration is:
30 min
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Items in this lesson
What do you say when you are calling someone after they pick up the phone?
A
Good morning, this is [name] speaking.
B
Good morning, you speak with [name].
Slide 1 - Quiz
Should you mention the name of the company you work for?
A
Yes
B
No
Slide 2 - Quiz
Good afternoon, this is [name] speaking from Leef je uit.
Is this Mr. Jones?
I am calling, because ...
I have a question about ...
Slide 3 - Slide
Wat zeg je als je iemand niet hebt verstaan?
Slide 4 - Open question
Slide 5 - Video
Slide 6 - Slide
Being polite
Please
I'm sorry
Excuse me
I'm sorry, could you repeat that, please?
Slide 7 - Slide
Make this sentence more polite:
Can you repeat your name?
Slide 8 - Open question
How do we make these sentences more polite?
Can you repeat your name?
Can I ask you a question?
Can I have a glass of water?
Slide 9 - Slide
Could
you repeat your name,
please
?
May
I ask you a question,
please
?
May
I have a glass of water,
please
?
Slide 10 - Slide
Afsluiting
Is there anything else I can do for you?
Have a nice day.
Bye.
Slide 11 - Slide
What do you say when you are calling someone after they pick up the phone?
Slide 12 - Open question
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