SALT Customer Service

Customer Service
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Slide 1: Slide
Marketing & CommunicatieMBOStudiejaar 1

This lesson contains 10 slides, with interactive quizzes and text slide.

Items in this lesson

Customer Service

Slide 1 - Slide


Het geven van demonstraties
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 2 - Quiz


Retour en ruilbeleid
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 3 - Quiz


Het verwerken van betalingen
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 4 - Quiz


Het inpakken van het gekochte product
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 5 - Quiz


Reparatieservice
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 6 - Quiz


Verstrekken van prijsinformatie
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 7 - Quiz


Beantwoorden van vragen over het product
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 8 - Quiz


Klachtenafhandeling
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 9 - Quiz


Verstrekken van orderbevestigingen
A
Presalesservice
B
Salesservice
C
Aftersalesservice

Slide 10 - Quiz