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SALT Customer Service
Customer Service
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Slide 1:
Slide
Marketing & Communicatie
MBO
Studiejaar 1
This lesson contains
10 slides
, with
interactive quizzes
and
text slide
.
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Items in this lesson
Customer Service
Slide 1 - Slide
Het geven van demonstraties
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 2 - Quiz
Retour en ruilbeleid
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 3 - Quiz
Het verwerken van betalingen
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 4 - Quiz
Het inpakken van het gekochte product
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 5 - Quiz
Reparatieservice
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 6 - Quiz
Verstrekken van prijsinformatie
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 7 - Quiz
Beantwoorden van vragen over het product
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 8 - Quiz
Klachtenafhandeling
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 9 - Quiz
Verstrekken van orderbevestigingen
A
Presalesservice
B
Salesservice
C
Aftersalesservice
Slide 10 - Quiz
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