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M2.1 At the gate and boarding - IAS lesson 2
Week 2
15 november
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Luchtvaartdienstverlening
MBO
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Week 2
15 november
Slide 1 - Diapositive
Program of today's lesson
Looking back: lesson of last week
Theme 1 | At the gate
Self study: assignment 2
Theme 5 | Boarding call
Theme 2 | Boarding procedures
Slide 2 - Diapositive
M2.1: At the gate and boarding - main themes
Making a boarding call
Boarding procedures
Checking travel documents
Collecting hand luggage or pushchair
Handling a Pet in Cabin
Handling an Unaccompanied Minor
Slide 3 - Diapositive
Final assignment = simulation
You demonstrate the following during the boarding process:
You make a boarding call;
You can scan and check the boarding cards and passports;
You monitor the right boarding method;
You assist and board (special) passengers.
Slide 4 - Diapositive
Which concepts do you
still remind
from last week?
Slide 5 - Carte mentale
Slide 6 - Vidéo
The truck which pushes the aircraft backwards when it's ready for departure is
called a ........
A
Backward truck
B
Push back truck
C
Tow truck
D
Pull truck
Slide 7 - Quiz
What is the difference between an inbound and an outbound flight?
Slide 8 - Question ouverte
An
inbound flight
is an arriving flight
An
outbound flight
is a departing flight
Slide 9 - Diapositive
Focus on departing flight
In this module the focus is on the tasks related to a departing (outbound) flight.
Slide 10 - Diapositive
Assignment 2: gate and buffer handling
This assignment can be found in Teams under the class tile via channel M2.1 At the gate and boarding under Files, Assignments folder.
Download the assignment via the three dots (...) just behind the assignment name to your laptop and complete the assignment.
When you have finished the assignment, upload it in Cum Laude via the study route Cohort 2021 - M2.1 At the gate and boarding.
Slide 11 - Diapositive
teams.microsoft.com
Slide 12 - Lien
Theme 5 | Boarding call
A part of your task at the gate: make a boarding call for
passengers;
Nowadays mostly performed by a computer system;
There are situations when you have to do the boarding call
yourself.
Slide 13 - Diapositive
What kind of information
is in a boarding call?
Slide 14 - Carte mentale
Information in a boarding call
Flight number
Destination
Boarding procedure
Keep boarding pass and passport ready for inspection
Slide 15 - Diapositive
Slide 16 - Vidéo
Practise a boarding call
Make a pair
Read the boarding call which you will receive from your teacher
Read the boarding call to the other person
Change roles
Slide 17 - Diapositive
Theme 2 | Boarding procedures
Boarding methods
Free seating
Class or zone boarding
Row boarding
Easy boarding
Comfort boarding
Slide 18 - Diapositive
Free seating
Class or zone boarding
Row boarding
Easy boarding
Comfort boarding
Passengers do not have a seat number and can sit where they want. First come, first served.
Boarding per class or zone.
In this procedure the passengers in the front rows are usually the last to board.
In this procedure, all the window seats are boarded first, followed by the middle seats and finally the aisle seats.
A combination of several methods. The common feature of these procedures is to get the passenger on board as quickly and comfortably as possible.
Slide 19 - Question de remorquage
Boarding methods
Slide 20 - Diapositive
What is the purpose of each
boarding method?
Slide 21 - Question ouverte
What did you learn today?
Slide 22 - Question ouverte
Learning goals
Ask yourself if you:
can
identify the differences between gate handling and
buffer handling;
practised with the boarding call;
can recognise the five different boarding methods.
Slide 23 - Diapositive
Week 3
22 november
Slide 24 - Diapositive
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