Front Office Hfd 1

Today

Front Office Services

Hfd 1 blz 15

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Slide 1: Diapositive

EngelsMBOStudiejaar 1

Cette leçon contient 14 diapositives, avec quiz interactifs, diapositives de texte et 1 vidéo.

La durée de la leçon est: 45 min

Éléments de cette leçon

Today

Front Office Services

Hfd 1 blz 15

Slide 1 - Diapositive

What are some services offered by the Front Office ?

Slide 2 - Carte mentale

Slide 3 - Vidéo

Which tasks do you perform as Front Office employee?

Slide 4 - Question ouverte

Front Office Duties

Check in on arrival
Communication
Administrative and commercial duties
Customer Service
Billing and Check out

Slide 5 - Diapositive

Gesprekken Voeren

https://www.uitgeversgroep.nl/digiplein/downloadsupport/?supportId=19775&file=0

Slide 6 - Diapositive

Slide 7 - Diapositive

Slide 8 - Diapositive

Slide 9 - Diapositive

Hoe zeg je: Het spijt me, meneer, alle lijnen zijn bezet?

Hoe zeg je: Blijf aan de lijn, aub?

Slide 10 - Diapositive

Welke twee uitdrukkingen woorden gebruikt om iemand door te verbinden?

Slide 11 - Question ouverte

Wat dient de Front Office employee te bereiken?

Slide 12 - Question ouverte

Bye Bye!

Slide 13 - Diapositive

Homework

Read 'Telling the Time' on OnderwijsOnline
Do the exercise 'Worksheet Time'

Slide 14 - Diapositive

Front Office Hfd 1

Éléments de cette leçon

Slide 1 - Diapositive

Slide 2 - Carte mentale

Slide 3 - Vidéo

Slide 4 - Question ouverte

Slide 5 - Diapositive

Slide 6 - Diapositive

Slide 7 - Diapositive

Slide 8 - Diapositive

Slide 9 - Diapositive

Slide 10 - Diapositive

Slide 11 - Question ouverte

Slide 12 - Question ouverte

Slide 13 - Diapositive

Slide 14 - Diapositive

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